Grow revenue through digital channels with a dedicated, 
responsive partner

We are a technology e-commerce business focused on furniture, lighting, and décor. We grow our supply partners’ sales, deploy innovative merchandising tactics, and maintain a high Repeat Customer Rate through exceptional support.

Learn more
$100M

Revenue

20%

YoY Growth

1 week

Onboarding time

12+

Digital Channels

Powered by people
70+

Employees

99.8%

Calls answered on first dial

24/7

Time zone coverage

Tvilum logo
Liberty furniture logo
Jofran logo
Classic home logo
Crosley logo
TOV logo
Sauder logo
East West furniture
Coaster logo
Bush logo
Progressive logo

We enable our partners to expand customer reach, maximize discoverability across categories, and optimize pricing for better ranking and sales volume.

Improve merchandising with AI driven algorithms and a bespoke pricing engine

Improve merchandising with AI driven algorithms and a bespoke pricing engine

Acquire customers through our .com network as well as 10+ leading marketplaces

Acquire customers through our .com network as well as 10+ leading marketplaces

Centralize customer care from all channels and drive positive reviews

Centralize customer care from all channels and drive positive reviews

Meet your customer needs with 24/7 service from our Chicago headquarters and teams from Europe

Meet your customer needs with 24/7 service from our Chicago headquarters and teams from Europe

Marketplace
Marketplace
Marketplace
Marketplace
Marketplace
Marketplace
Megan Fallon

There’s an ever-present willingness from the Bison team to understand new opportunities, flexibility and adaptability to our unique needs, as well as a true sense of partnership as we scale our online revenue through multiple marketplaces.

Megan Fallon
VP of eCommerce, Tvilum

Our proprietary software platform makes us nimble, responsive, and ready for creative campaigns.

  • Supply partner portal
  • Real-time inventory
  • Product information management
  • Shipment tracking and delivery
  • Pricing automation and management
  • Customer service
  • Integrations (EDI, API)
  • Invoicing

We lead with customer care to grow our Return Customer Rate and channel ratings

We’re a joy to work with. Our customer care team intercepts issues before they happen. Outstanding experiences and escalation management preserve our partners’ brands, earn outstanding reviews, and increase online ranking.

Bison technology platform
<15m

First response time

12

Human agents

24/7

Coverage for support

99.8%

Calls answered on first dial

Are you a supply partner that can drop ship your goods?

If you’re looking for a partner that specializes in eCommerce merchandising, customer experience, and channel engagement & optimization – reach out now!